How does your Standard Delivery service work?

We do our best to ship all orders within 48 hours (business days only). We do not ship over the weekend or on holidays.

Method Cost Timing (Days)
MethodUK - Standard (Orders over £75) CostFree Timing (Days)3-5
MethodUK - Standard Cost£3.99 Timing (Days)3-5
MethodUK - Express Cost£6.99 Timing (Days)1-3
MethodInternational CostCalculated at checkout Timing (Days)3-17

*International orders may be subject to customs fees payable by the customer on delivery.

  • We use Royal Mail 48 hour for our Standard Delivery option. Please allow 2-3 working days for delivery of your order.
  • Any orders placed after 2:00pm on Friday - Sunday will be dispatched the next working day.
  • Please note that Next Day delivery may not be available for some remote regions such as the Scottish Highlands & Islands. Please contact our Customer Service team who will be able to advise you of your options should you have any concerns.

Public holidays

Orders placed on a public holiday will be dispatched the next working day. If the delivery date falls on a public holiday, the delivery will be made the next working day.

Damaged, Incorrect or Defective orders

At Alton Sports we aim to ensure your order arrives in perfect condition but on the odd occasion, things do go wrong. If your order arrives with obvious damage, do not accept the goods from the courier.

If the item(s) ordered are damaged, defective, or not the item ordered, please refer to our Returns/Exchanges information below.